Our focus on learner success ensures that you, the learner, are at the centre of our teaching and feel supported from start to finish of your learning journey.
We provide a range of integrated supports to ensure your learning experience is a collaborative and rewarding one, so that you complete our courses equipped with the knowledge and skills needed to have an impactful career with the early childhood education and care sector.
Dedicated trainer support
Educators and learners are partners with a shared goal: to impact the world around them through care and compassion.
All of our trainers have real-life experience within different early childhood education workplaces, so they closely understand the needs of the sector. The trainer’s aim is to develop a productive learning collaboration, tailored to your specific learning style, and a solid foundation for future professional relationships.
That’s why you’re assigned a trainer who will closely support you along every step of the way through your learning experience with us.
Learner success team
Our learner success team’s role is to help you negotiate any obstacles to learning you might encounter.
They check in with you weekly or fortnightly, to discuss your needs and challenges as they arise and troubleshoot them before they could become a problem.
Types of support our learner success team can provide include:
- Language support if English is your second language
- Literacy and numeracy support
- Study tips
- Help with your resume and cover letter
Learner induction sessions
This is a one-hour session which will cover everything you need to know about getting started in your studies, including teaching methods, assessments and requirements for practical placement hours.
The session is also an opportunity for you to ask anything that you’re unsure about – there is no wrong question. At this session we will familiarise you with the following.
- Our learning and teaching methods
- The online portal if you’re an online learner
- What is expected for the first assessments
- The requirements for practical placement hours, and
- Our learning community hubs
Online learning community
Beyond individual support, we want to ensure that you join a community of caring and compassionate professionals via our Online Learning Hubs.
Our trainer-led learner community hubs are small online group webinar sessions, where you can actively engage with trainers and peers, asking questions, and finding solutions together.
These learning hubs allow you to gain deeper understanding of your course material and to help you progress in your studies.
This community-oriented approach is key to developing the soft skills central to a rewarding and successful career in education and care: problem-solving, managing emotions, and verbalising and discussing ideas.
Practical placement support
Our practical placements are organised in blocks throughout each course, so you can apply the theoretical knowledge as you’re learning it.
Some learners also find employment through their time in placement, so it’s also a great practical interview opportunity.
All of your regular supports are available through this important learning stage, and you’ll continue to connect with your trainer regularly. Our practical placement coordinator is also there to support your success during placement and help you organise a centre to work within if you aren’t currently employed in the sector.
We also have a pre-placement live information session, where you can get an overview of what to expect during your placement, and ask questions. That way you can head into your placement confident and open to the experience.
If you need help with finding a centre to complete your practical placement, we can help.
We have an extensive early learning service network and can assist you with organising a placement service.
We support your learning success
The learner supports we have available are designed to ensure you feel supported at every stage of your learning journey. From the moment you enrol to the time you graduate and join the workforce, we aim to co-create a transformational learning experience.