Learner success journey

Enquire now

Our focus on learner success ensures that you, the learner, are at the centre of our teaching and feel supported from start to finish of your learning journey.


We provide a range of integrated supports to ensure your learning experience is a collaborative and rewarding one, so that you complete our courses equipped with the knowledge and skills needed to have an impactful career with the early childhood education and care sector.

Dedicated trainer support 

Educators and learners are partners with a shared goal: to impact the world around them through care and compassion.

All of our trainers have real-life experience within different early childhood education workplaces, so they closely understand the needs of the sector. The trainer’s aim is to develop a productive learning collaboration, tailored to your specific learning style, and a solid foundation for future professional relationships.

That’s why you’re assigned a trainer who will closely support you along every step of the way through your learning experience with us.

Meet our support team

Learner success team

Our learner success team’s role is to help you negotiate any obstacles to learning you might encounter.

They check in with you weekly or fortnightly, to discuss your needs and challenges as they arise and troubleshoot them before they could become a problem.

Types of support our learner success team can provide include:

  • Language support if English is an additional language or dialect
  • Literacy and numeracy support
  • Digital literacy support
  • Study tips
  • Support with work placement

Learner induction sessions

This is a one-hour session which will cover everything you need to know about getting started in your studies, including teaching methods, assessments and requirements for practical placement hours.

The session is also an opportunity for you to ask anything that you’re unsure about – there is no wrong question. At this session we will familiarise you with the following.

  • Our learning and teaching methods
  • The online portal if you’re an online learner
  • What is expected for the first assessments
  • The requirements for practical placement hours, and
  • Our learning community hubs


Online learning community

Beyond individual support, we want to ensure that you join a community of caring and compassionate professionals via our Online Learning Hubs.

Our trainer-led learner community hubs are small online group webinar sessions, where you can actively engage with trainers and peers, asking questions, and finding solutions together.

These learning hubs allow you to gain deeper understanding of your course material and to help you progress in your studies.

This community-oriented approach is key to developing the soft skills central to a rewarding and successful career in education and care: problem-solving, managing emotions, and verbalising and discussing ideas.

Community of learning

Practical placement support

Kylie Jackson

Kylie Jackson
Practical placement coordinator

Our practical placements are organised in blocks throughout each course, so you can apply the theoretical knowledge as you’re learning it.

Some learners also find employment through their time in placement, so it’s also a great practical interview opportunity.

All of your regular supports are available through this important learning stage, and you’ll continue to connect with your trainer regularly. Our practical placement coordinator is also there to support your success during placement and help you organise a centre to work within if you aren’t currently employed in the sector.

We also have a pre-placement live information session, where you can get an overview of what to expect during your placement, and ask questions. That way you can head into your placement confident and open to the experience.

Join an info session here

NCVER stats

What our learners say about us

I have completed my Certificate III in Early Childhood Education and Care recently, and I would like to thank you very much for Practical Outcomes. They are a very good organisation, reliable and the portal is easy to access. I have two different Trainers but they are awesome Trainers. Thank you very much for Lubica Grogan, she is a great mentor and trainer. I highly recommend Practical Outcomes is great RTO to study online

Handayani Maya

Facebook review

I could not be happier with Practical Outcomes for the experience I received during completing the Diploma of Early Childhood Education and Care. My trainer Trisha was absolutely brilliant and provided me with efficient and reliable ongoing support the whole way, replying to any questions or queries almost instantly or within just hours. I highly recommend this company to anyone wishing to further their education.

Kimberly Megan

Facebook review

Excellent service, very happy with the help and support provided to me during my course. Can not recommend them enough!!

Kayla Miller

Google review

If you need help with finding a centre to complete your practical placement, we can help.
We have an extensive early learning service network and can assist you with organising a placement service.


PO stats

We support your learning success

The learner supports we have available are designed to ensure you feel supported at every stage of your learning journey. From the moment you enrol to the time you graduate and join the workforce, we aim to co-create a transformational learning experience.


To find out more about the training and pathways available with Practical Outcomes, contact us on 1300 799 610 or via the form below.

Make an enquiry

Early Childhood Australia Independent Tertiary Education Council Australia Australian Childcare Alliance
1300 799 610Enquire Now