Learner success journey

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Our focus on learner success ensures that you, the learner, are at the centre of our teaching and feel supported from start to finish of your learning journey.


We provide a range of integrated supports to ensure your learning experience is a collaborative and rewarding one, so that you complete our courses equipped with the knowledge and skills needed to have an impactful career with the early childhood education and care sector.

Dedicated trainer support 

Educators and learners are partners with a shared goal: to impact the world around them through care and compassion.

All of our trainers have real-life experience within different early childhood education workplaces, so they closely understand the needs of the sector. The trainer’s aim is to develop a productive learning collaboration, tailored to your specific learning style, and a solid foundation for future professional relationships.

That’s why you’re assigned a trainer who will closely support you along every step of the way through your learning experience with us.

Meet our support team

Learner success team

Our learner success team’s role is to help you negotiate any obstacles to learning you might encounter.

They check in with you weekly or fortnightly, to discuss your needs and challenges as they arise and troubleshoot them before they could become a problem.

Types of support our learner success team can provide include:

  • Language support if English is an additional language or dialect
  • Literacy and numeracy support
  • Digital literacy support
  • Study tips
  • Support with work placement

Learner Success Team

Practical placement support

Kylie Jackson

Kylie Jackson
Work Placement Coordinator

Our practical placements are organised in blocks throughout each course, so you can apply the theoretical knowledge as you’re learning it.

Some learners also find employment through their time in placement, so it’s also a great practical interview opportunity.

All of your regular supports are available through this important learning stage, and you’ll continue to connect with your trainer regularly. Our work placement coordinator is also there to support your success during placement and help you organise a centre to work within if you aren’t currently employed in the sector.

If you want to learn more details about practical placement, we recommend you read our dedicated section here.

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What our learners say about us

I have completed my Certificate III in Early Childhood Education and Care recently, and I would like to thank you very much for Practical Outcomes. They are a very good organisation, reliable and the portal is easy to access. I have two different Trainers but they are awesome Trainers. Thank you very much for Lubica Grogan, she is a great mentor and trainer. I highly recommend Practical Outcomes is great RTO to study online

Handayani Maya

Facebook review

I could not be happier with Practical Outcomes for the experience I received during completing the Diploma of Early Childhood Education and Care. My trainer Trisha was absolutely brilliant and provided me with efficient and reliable ongoing support the whole way, replying to any questions or queries almost instantly or within just hours. I highly recommend this company to anyone wishing to further their education.

Kimberly Megan

Facebook review

Excellent service, very happy with the help and support provided to me during my course. Can not recommend them enough!!

Kayla Miller

Google review

We support your learning success

The learner supports we have available are designed to ensure you feel supported at every stage of your learning journey. From the moment you enrol to the time you graduate and join the workforce, we aim to co-create a transformational learning experience.


To find out more about the training and pathways available with Practical Outcomes, contact us on 1300 799 610 or via the form below.

Independent Tertiary Education Council Australia
1300 799 610Enquire Now