The Practical Outcomes Student Handbook
The Practical Outcomes Student Handbook has all you need to know about being a student with us. The handbook is complete with useful information and contact details for student support services and administration and various Practical Outcomes policies.
Helpful information and resources
Student services
Some of the services available to our students include:
- Orientation
- Language, literacy and numeracy support
- Dedicated trainer support
- Help organising your practical placement
- Access to our online learning portal on select courses
USI information
The Unique Student Identifier (USI) is a number which will contain all of a student’s qualifications and results achieved through nationally recognised training from 1 January 2015. Students will have access to their USI account from 2016.
How do I apply for a USI? You can either apply directly on the USI website, usi.gov.au and select the ‘Create a USI link’ or you can provide Practical Outcomes permission to apply for this on your behalf during your enrolment process.
Request certificate reprint
Practical Outcomes policies
- Privacy and personal information policy
- Application and enrolment policy
- Fees and refund policy
- Deferral, cancellation, suspension, withdrawal and refund policy
- Complaints and appeals policy
- Access and equity policy
- Marketing policy
- Online delivery standards
- Child safe statement
- Direct Debt Request Terms & Conditions
- Victorian Government VET Student Enrolment Privacy Notice
- Student Enrolment Privacy Notice
Helpful links
Reports and data
With many education providers in the market we understand choosing the right provider can be difficult. At Practical Outcomes we pride ourselves on being a leading compliant Registered Training Organisation (RTO), and to assist you in your own assessment of us, have published the following information providing transparency in our performance.
If you have any further questions regarding the provided information, please do not hesitate to contact us.
AQTF Quality Indicators
Click Here for our 2018 learner and employer annual summary report.
(Australian Skills Quality Authority)
RTO Performance Indicators Report — Victorian Government
Australian Skills Quality Authority
Click here to see our Australian Skills Quality Authority certificate of registration.
Click here to see our ASQA standards audit report.
Equal Opportunity Education Provider
Practical Outcomes is an equal opportunity education provider and is committed to ensuring the process of recruiting students is non-discriminatory and to provide training services which are accessible to all eligible individuals and meet the diverse needs of our students, irrespective of their age, gender, disability, country of birth, language, race, religion, culture or other background.